Sowtek

Sowtek Unified CXM Platform

Powered by Axelerated Solutions

Sowtek Unified CXM platform

Developed by Axelerated Solutions

Last Updated: 30/03/2024

Sowtek Privacy Policy

At Sowtek, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Information you provide directly, such as your name, email address, phone number, and company details, when you interact with us (e.g., filling out forms, signing up for our services).

  • Automatically Collected Information: We automatically collect certain information when you visit our site, including IP address, browser type, operating system, and device information. This data helps us understand how visitors interact with our site.

  • Cookies and Tracking Technologies: As detailed in our Cookie Policy, we use cookies and similar tracking technologies to collect data on user behavior and preferences.

2. How We Use Your Information

We use your information for various purposes, including:

  • To Provide and Improve Our Services: Processing your data allows us to offer you our services, enhance user experience, and respond to inquiries.

  • For Analytics and Personalization: We analyze usage data to better understand our users and customize our content and services to suit your preferences.

  • For Marketing and Advertising: With your consent, we may use your data to send promotional content and updates, tailored to your interests.

  • For Compliance and Legal Purposes: We may use and share your information as required by applicable laws and regulations in Saudi Arabia.

3. Third-Party Sharing

We may share your information with trusted third parties, including:

  • Service Providers: Such as analytics providers (e.g., Google Analytics) and social media platforms (e.g., Facebook, LinkedIn) for targeted marketing and usage insights.

  • Legal and Regulatory Authorities: When required by law, we may disclose your information to comply with legal obligations.

4. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. After that, your data is securely deleted or anonymized.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Update: You may access and update your personal information by contacting us directly.

  • Opt-Out of Marketing: You may opt out of receiving marketing emails by following the unsubscribe link in our communications or contacting us.

  • Withdraw Consent: If we process your data based on consent, you may withdraw this consent at any time.

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no security system is infallible.

7. Compliance with Saudi Arabian Regulations

Our data practices comply with the applicable laws and regulations in Saudi Arabia to ensure your privacy rights are protected.

8. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at legal@sowtek.io.