The Future Of Customer Experience.
Sowtek is your gateway to understanding customers like never before. It is a strategic solution that bridges gaps between departments, optimizes customer interactions across all channels and leads your business to unparalleled success.
Explore Products
Features
360-Degree Customer Experience Intelligence
Unlock the full narrative of every customer with Sowtek’s 360-degree Customer Experience Intelligence. Our technology meticulously gathers and synthesizes data from every customer touchpoint, offering a complete view of their journey.
Centralize Customer Insights
Aggregate interactions across all channels for a unified view of customer behavior and preferences.
Instant Intelligence
Analyze data in real-time to understand customer needs and tailor interactions precisely.
Predictive Engagement
Utilize AI to anticipate customer needs, offering personalized recommendations and solutions.
Our Suites
Three Powerful, Unified Product Suites
Each suite is a comprehensive ecosystem, meticulously crafted to cater to specific business needs while ensuring seamless integration and synergy.
Care Suite
Omnichannel contact center with collaborative customer care. Instant support, knowledge base integration, and proactive social engagement, ensuring top-tier customer care
Care Suite
Sales Suite
Merging omnichannel contact center with a robust sales tracking. Allowing sales teams to monitor social interactions and capitalize through automation and real-time engagement.
Sales Suite
Marketing Suite
Seamlessly combine contact center capabilities, advanced mass marketing solutions, and an all-in-one social media management platform.
Marketing Suite
