Sowtek

Sowtek Unified CXM Platform

Powered by Axelerated Solutions

Sowtek Unified CXM platform

Developed by Axelerated Solutions

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Comprehensive, Unified Solutions

Sowtek brings together all aspects of customer experience management—customer care, sales, social media, and automation—into a single, powerful platform. No need for multiple tools or systems; Sowtek offers a truly unified experience.

Sowtek Care

A complete solution for customer support, unifying all channels to deliver seamless, responsive service that strengthens customer relationships.

Sowtek Sales

Drive growth with streamlined lead management, sales tracking, and automation tools designed to convert opportunities into long-term customers.

Sowtek Social

Manage all social media interactions, publishing, and engagement in one place, creating a connected, consistent brand experience across platforms.

Chatbot Solutions

Quick, consistent responses are essential for building trust and ensuring seamless customer experiences. Sowtek’s Rules-Based Chatbots provide automated, rule-driven interactions that answer common questions, guide users, and offer 24/7 support. Deployable on all major channels, these chatbots reduce agent workload and provide customers with instant support on their preferred platform.

Empower customer interactions with responsive automation.

Human-like experiences

In an era where customers expect personalized, conversational support, AI-driven chatbots deliver a new level of interaction. Unlike rules-based chatbots, these AI bots learn and adapt, offering nuanced responses that feel genuinely helpful and human. Powered by Sowtek’s AI Studio, these bots can handle complex inquiries and speak in any language or dialect, creating a seamless, personalized experience for every customer.

Elevate your customer service with intelligent, human-like interactions.

Saudi-Built, World-Class Support

Our dedicated support team understands your needs and is ready to help you achieve more with the Sowtek platform. With local expertise and a commitment to exceptional service, we’re here for you every step of the way.

Ready to see the difference?

Your Partner in CXM

You’re not just choosing a platform—you’re choosing a partner. We’re committed to helping you deliver exceptional customer experiences, achieve operational efficiency, and drive growth with a solution that evolves with you.