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Sowtek Unified CXM Platform

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Sowtek Unified CXM platform

Developed by Axelerated Solutions

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Sowtek Interactive Suites Pricing Plans

  • No hidden costs.
  • No rigid contracts.
  • No setup fees.

Complete Customer Support Solution

A robust customer care platform designed to manage customer interactions across channels efficiently. Choose between the Sowtek Care Solution for essential support features or the Custom CCaaS for a fully tailored customer care experience to fit complex requirements.

Sowtek Care

Ideal for growing teams with expanded communication options and advanced automation tools.
SAR 477 /user/month/billed annually
  • Unified Agent Console
  • Omnichannel Communication
  • Advanced Ticket Management
  • Enhanced Ticket Automation
  • Rules-Based Chatbots
  • Premium Support and Onboarding
Contact Sales
Listed price include 15% TVA

Custom CCaaS

Designed for large organizations, with full customization, integrations, and AI automation.​
SAR Let's talk Full integrated and customized plan
  • Custom Integrations
  • Unlimited Pipelines and Queues
  • Advanced Automations
  • Custom Reporting and Analytics
  • AI Chatbots and Virtual Assistants
  • Specific Business Requirements
Contact Sales
Listed price include 15% TVA

End-to-End Sales Engagement Solution

Boost sales productivity with Sowtek Sales. Opt for the Sowtek Sales Solution to empower your team with essential sales tools or the Custom PES for an enhanced, personalized sales ecosystem that meets your organization’s unique needs.

Sowtek Sales

Ideal for growing teams with expanded communication options and advanced automation tools.
SAR 477 /user/month/billed annually
  • Unified Agent Console
  • Omnichannel Communication
  • Advanced Ticket Management
  • Enhanced Sales Automation
  • Rules-Based Chatbots
  • Premium Support and Onboarding
Contact Sales
Listed price include 15% TVA

Custom PES

Designed for large organizations, with full customization, integrations, and AI automation.​
SAR Let's talk Full integrated and customized plan
  • Custom Integrations
  • Unlimited Pipelines and Queues
  • Advanced Automations
  • Custom Reporting and Analytics
  • AI Chatbots and Virtual Assistants
  • Specific Business Requirements
Contact Sales
Listed price include 15% TVA

Social Management and Engagement Solution

Drive engagement across social media with Sowtek Social. The Sowtek Social Solution provides essential tools for social publishing, monitoring, and engagement, while the Custom SMM is tailored to support advanced social media strategies for large enterprises.

Sowtek Social

Ideal for growing teams with expanded communication options and advanced automation tools.
SAR 477 /user/month/billed annually
  • 10 Social Accounts
  • Unlimited Scheduling
  • Omnichannel Publishing
  • Engagement Management
  • Rules-Based Automations
  • User Access Permissions
  • Premium Support and Onboarding
Contact Sales
Listed price include 15% TVA

Custom SMM

Designed for large organizations, with full customization, integrations, and AI automation.​
SAR Let's talk Full integrated and customized plan
  • Unlimited Social Accounts
  • AI Content Generation
  • AI Engagement
  • Employee Advocacy
  • Customer Care and Sales Integration
  • Advanced Customizations
  • Specific Business Requirements
Contact Sales
Listed price include 15% TVA

Unified Experience Bundles

Combine powerful solutions with our Unified Bundles, designed to maximize synergy between social media management and customer care, or sales for an integrated experience that enhances collaboration and boosts performance.

Sowtek Care + SMM

Combines the best of social media management and customer care for growing teams.
SAR 677 /user/month/billed annually
  • The Sowtek Care + SMM bundle combines customer support and social media management, allowing teams to manage support tickets and social interactions in one unified platform. This integration enables seamless, personalized responses across channels, enriching customer profiles for better insights and improved satisfaction.
Contact Sales
Listed price include 15% TVA

Sowtek Sales + SMM

Combines the best of social media management and sales for growing teams.
SAR 677 /user/month/billed annually
  • The Sowtek Sales + SMM bundle empowers sales teams to engage leads through social media and track interactions in a unified view. By linking social engagement to sales tools, teams can streamline outreach, capture insights, and close deals more effectively—all within a single, integrated platform.
Contact Sales
Listed price include 15% TVA

Scalable, Cloud-Based Telephony

A flexible cloud PBX solution for seamless communication. Choose from the standard Cloud PBX for essential features or a Custom PBX tailored to meet your organization’s telephony needs, with support for multiple integrations.

Cloud PBX Basic

Cloud PBX Basic offers a robust telephony system to manage SIP accounts, call flows, and IVR without a web interface. Ideal for teams managing inbound and outbound calls via IP phones or softphones.
SAR 97 /user/month/billed annually
  • Create and manage SIP accounts
  • Sowtek SIP trunk
  • Integrated SIP trunk (Cisco, Avaya, Genesys)
  • Gateway integration for flexible call management
  • IVR flow creation for custom call handling
  • Supports IP phones and softphones
  • Designed for both inbound and outbound calling needs
Contact Sales
Listed price include 15% TVA

Cloud PBX Pro

Cloud PBX Pro includes all Basic features plus web interface access for browser-based calling, video calls, and multi-channel integration (email, WhatsApp, SMS), along with basic task management.
SAR 337 /user/month/billed annually
  • Includes all Cloud PBX Basic features
  • Sowtek web interface for unified communication
  • Supports inbound/outbound calls
  • Video call support
  • Integrate email, WhatsApp API, and SMS gateway
  • Basic task management tools
  • Designed for teams needing multi-channel communication
Contact Sales
Listed price include 15% TVA

SMS and WhatsApp Campaigns

Reach your audience at scale with mass messaging solutions. Whether through SMS or WhatsApp, our messaging services provide an efficient way to deliver messages and engage users effectively.

Mass SMS

Effortlessly reach your audience at scale through SMS with seamless integration options.
SAR 647 /month/billed annually
  • Message topup: SAR 0.01/message
  • No additional cost for account creations
  • Integration multiple SMS gateways
  • Phone number list import
  • SMS template creation
  • SMS campaign management
  • SMS notifications
  • CRM and ERP integration
  • Detailed analytics and performance tracking
Contact Sales
Listed price include 15% TVA

Mass WhatsApp

Unlock advanced outreach with Mass WhatsApp, a powerful tool for direct engagement.
SAR 1077 /month/billed annually
  • Message topup: SAR 0.02/message
  • No additional cost for account creations
  • Integration directly with Meta for template validation
  • Rich media support: images, videos, documents
  • Interactive buttons and predefined answer options
  • WhatsApp template creation
  • WhatsApp campaign management
  • CRM and ERP integration
  • Detailed analytics and performance tracking
Contact Sales
Listed price include 15% TVA

Intelligent, Customizable Automation

Empower your customer service with customizable rules-based chatbots. Choose between Advanced and Enterprise plans for scalable solutions that enable smart, rules-driven interactions to enhance user satisfaction and streamline workflows.

Advanced RB Chatbot

Take your customer support to the next level with Advanced Rules-Based Chatbots.
SAR 597 /chatbot/month/billed annually
  • Deploy on websites, mobile apps, WhatsApp, and Socials
  • Providing quick, rule-driven responses
  • Automatically escalate complex queries
  • Basic contextual responses
  • Essential KPIs
  • Basic API integration with your existing systems
  • Premium Support and Onboarding
Contact Sales
Listed price include 15% TVA

Enterprise RB Chatbot

Unlock the full potential of responsive automation with Enterprise Rules-Based Chatbots.
SAR 1497 /chatbot/month/billed annually
  • Custom channel integration
  • Advanced customization with rules/triggers
  • Real-time back-end data validation processes
  • Enhanced personalization and context
  • Comprehensive analytics
  • Specialized API integrations withh your existing systems
  • Specific Business Requirements
Contact Sales
Listed price include 15% TVA

Enhanced Customer Interactions with AI

Leverage advanced AI-driven chatbots for intuitive customer interactions. The Advanced and Enterprise plans provide scalable AI solutions that understand and respond to customer needs with precision, boosting engagement and satisfaction.

Advanced AI Chatbot

Step into the world of intelligent, adaptive customer support with our Advanced AI Chatbot.
starts at SAR 5500 /chatbot/month/billed annually
  • Provide Responsive, Human-Like Interactions
  • Multi-Language and Support
  • Natural Language Understanding (NLU)
  • Deploy on websites, mobile apps, WhatsApp, and socials
  • Customize Responses
  • Brand and Products Allignment
  • Performance Analytics
Contact Sales
Listed price include 15% TVA

Enterprise AI Chatbot

Unlock the full potential of conversational AI with our Enterprise AI Chatbot.
starts at SAR 21500 /chatbot/month/billed annually
  • Tailored for Large Enterprises
  • Extended Language and Dialect Support
  • Advanced Custom Training
  • Full Integrations with Back-End Systems
  • Advanced NLU with Self-Learning Capabilities
  • Customized Brand Design
  • Comprehensive Performance Analytics
Contact Sales
Listed price include 15% TVA