Sowtek Unified CXM Platform
Powered by Axelerated Solutions
Sowtek Unified CXM platform
Developed by Axelerated Solutions
Social Media, Connected
It’s time to take control of your brand’s social conversations and build stronger, lasting connections with your audience
Unified CXM in Social Media
Sowtek Social brings your social media channels together on one unified platform, ensuring every post, interaction, and conversation is managed seamlessly. With Unified CXM, you’ll ensure consistent communication, timely responses, and a more connected brand experience.
Experience seamless social media management with Unified CXM.
Solutions that Drive Social Media Management
Simple, powerful tools that transform your social media presence
Omnichannel Contact Center
Engage with your audience across all social platforms and communication channels—voice, chat, email, and more—all within a unified interface.
- Manage conversations across every social channel in one place.
- Ensure consistent messaging with your audience.
- Respond quickly with full context of previous interactions.
Social Media Publishing
Plan, schedule, and publish content effortlessly across all social platforms, ensuring your brand stays active and visible.
- Schedule posts across Facebook, Instagram, Twitter, and more.
- Ensure consistent messaging with automated post scheduling.
- Track performance in real-time.
Social Media Monitoring
Track mentions, conversations, and trends to stay on top of what your audience is saying about your brand—giving you the power to engage in real-time.
- Monitor brand mentions and hashtags across all platforms.
- Track trends and conversations in real-time.
- Gain insights into audience sentiment and engagement.
Social Media Engagement
Stay connected with your audience by actively engaging in conversations and responding to inquiries—all within a unified platform.
- Manage all interactions from one interface.
- Respond to customer inquiries faster and with full context.
- Build stronger connections by engaging in meaningful conversations.
Chatbots
Let chatbots handle routine social interactions, such as answering FAQs, while your team focuses on deeper engagement with key customers.
- Provide instant responses to common inquiries.
- Automate routine interactions to save time.
- Use AI-driven chatbots for more personalized interactions.
Advanced Automation
Automate key processes like publishing, monitoring, and responding to social media inquiries—allowing your team to focus on what matters most.
- Automate post-scheduling and publishing.
- Automatically track and respond to mentions and hashtags.
- Free up time for more meaningful interactions.
Custom Integrations
Every business is unique. Sowtek Social integrates seamlessly with your existing tools to create a customized social media management solution that fits your needs.
- Integrate with CRM systems, social listening tools, and more.
- Customize workflows to fit your social media strategy.
- Ensure seamless data flow across all platforms.
Experience the Difference
Discover how Sowtek Social can help you take control of your social media strategy.