Sowtek

Sowtek Unified CXM Platform

Powered by Axelerated Solutions

Sowtek Unified CXM platform

Developed by Axelerated Solutions

Customer Care, Reimagined

Because customers expect more than fragmented service, they expect connected, meaningful moments—across all channels

Unified CXM in Care

The future of customer care begins with unification. Sowtek’s Unified CXM Platform brings together your teams, tools, and data into one seamless platform. This is how businesses orchestrate customer journeys that feel natural and effortless.

Discover how Sowtek can transform your customer interactions.
Experience it firsthand.

Solutions that Drive Seamless Care

Simple, powerful tools that transform your customer care operations

Omnichannel Contact Center

Every customer interaction, streamlined across voice, chat, email, and social. One platform, endless possibilities.

Inquiry Management

Every issue, tracked and resolved with precision. Sowtek Care organizes, prioritizes, and automates your ticketing workflows for fast, efficient resolutions.

Unified Customer Profiles

See every customer, the way they want to be seen. Access detailed, unified profiles for personalized support that goes beyond expectations.

Chatbots

24/7 assistance, powered by rules-based or AI-driven chatbots. Let automation handle the routine, while your team focuses on what matters most.

Advanced Automation

Workflows that run without thinking. From routing to resolution, automate every step of the process.

Custom Integrations

No two businesses are alike. Sowtek Care integrates seamlessly with your existing tools, fitting into your ecosystem effortlessly.

Experience the Difference

Discover how Sowtek Care can redefine your customer care strategy