Sowtek

Sowtek Unified CXM Platform

Powered by Axelerated Solutions

Sowtek Unified CXM platform

Developed by Axelerated Solutions

Video Meetings enable your teams to connect personally with customers, whether for support, sales, or consultations

Engage Face-to-Face, Anywhere

As customer expectations grow, the ability to meet face-to-face virtually is essential for building trust and delivering personalized service. Video Meetings help teams engage more meaningfully, increase customer satisfaction, and offer flexibility across communication channels, creating a deeper connection with customers.

See how Video Meetings can enhance your customer connections.

Explore the Power of Seamless Video Connections

Sowtek’s Video Meetings feature provides a robust toolset for interactive, high-quality video sessions. With features designed to enhance both support and sales interactions, Video Meetings bring a new level of engagement to your customer experience.

Meeting Planner

Schedule, organize, and send reminders for upcoming meetings. Sowtek’s planner allows agents to coordinate sessions efficiently and ensures customers are prepared and engaged.

Cross-channel Switching

Seamlessly move between video, voice, and chat within the same session. Agents can shift channels based on customer needs, ensuring a smooth interaction from start to finish.

Multiple Attendees

Support collaborative meetings with multiple participants. Bring in team members, specialists, or even the customer’s own stakeholders for a comprehensive support experience.

Video for Care

Offer personalized, real-time support through video for a more engaging and effective customer service experience.

Video for Sales

Drive conversions by offering interactive video sessions, where sales teams can demonstrate products, answer questions, and address customer concerns live.

Advanced Controls

Give agents and hosts control over the meeting environment with options for muting, screen sharing, recording, and more to ensure a professional and effective experience.

Experience the Difference

Make every interaction count

Sowtek’s Video Meetings provide a powerful, flexible way to engage customers directly, creating connections that drive satisfaction and success.