Sowtek

Sowtek Unified CXM Platform

Powered by Axelerated Solutions

Sowtek Unified CXM platform

Developed by Axelerated Solutions

Sowtek consolidates key insights and activities into one powerful profile, enabling your team to deliver truly personalized experiences

All Customer Data, One Profile

When customer information is scattered across systems, personalization becomes impossible, and interactions feel disconnected. Sowtek’s Unified Customer Profile brings together every data point—demographics, behavior, and insights—so your team can engage with full context and foster stronger relationships.

Discover the power of a unified customer view.

Explore the Power of a Unified Customer View

The Unified Customer Profile captures essential customer data in one place. With this single source of truth, your team gains clarity on each customer’s journey, preferences, and needs, empowering them to deliver seamless, personalized support.

Demographics

Access vital information such as age, location, and interests. This data allows your team to understand and cater to each customer’s unique profile, creating more meaningful connections.

Account Activity

Track every interaction, purchase, and support request in real-time. Sowtek provides your team with a complete history, ensuring every engagement is informed and relevant.

Insights

Real-time behavioral insights enable your team to anticipate needs and personalize interactions based on patterns and preferences, fostering a proactive approach.

API Access

Connect the Unified Customer Profile with third-party systems for data consistency across platforms. API access ensures that customer data flows seamlessly throughout your ecosystem, enhancing the overall customer experience.

Experience the Difference

Unified Customer Profile

With Sowtek’s Unified Customer Profile, every interaction becomes an opportunity to build lasting customer relationships.